📌 Frequently Asked Questions (FAQs)

Your questions answered — so you can shop and learn with confidence.

🔹 About EDPL

Q1: What is EDPL and what do you offer?
A: EDPL (Eduweb Data Maintenance Private Limited) is your one-stop digital shop for learning and productivity. We provide high-quality online courses, eBooks, business templates, ready-to-use software, curated databases, and digital product bundles—all designed to help individuals and businesses grow faster, smarter, and digitally empowered.

Q2: Who are your products for?
A: Our products serve students, freelancers, entrepreneurs, marketers, small business owners, and agencies who need reliable, time-saving digital tools and resources.

🎓 Online Courses

Q3: How do I access a course after buying?
A: Once purchased, you’ll receive instant access via email. You can log in to your dashboard anytime to start learning at your own pace.

Q4: Do your courses come with certificates?
A: Yes, every course comes with a certificate of completion you can download and share.

Q5: Are the courses mobile-friendly?
A: Absolutely. All courses work seamlessly on desktop, tablet, and smartphone.

📚 eBooks

Q6: What format are your eBooks in?
A: Most of our eBooks are in PDF format, with some available in EPUB or MOBI upon request.

Q7: Can I print or share the eBooks?
A: You can print eBooks for personal use, but sharing or reselling is strictly prohibited as per our license terms.

📁 Templates

Q8: What types of templates do you offer?
A: We offer a wide variety including:

• Business & startup templates
• Resume & cover letter formats
• Excel financial tools
• Social media kits
• Pitch decks
• Marketing and planning sheets

Q9: Are templates editable?
A: Yes, all templates are fully customizable in formats like Word, Excel, PowerPoint, Canva, and Google Docs.

💻 Software Tools

Q10: What kind of software do you provide?
A: We offer ready-to-use digital tools such as:

• Automation software
• Lead generation tools
• Business management systems
• SEO utilities
• Website kits

Q11: Do your software tools require installation?
A: Some are plug-and-play web apps, others require simple installation. Clear setup instructions are included with each purchase.

Q12: Are there updates included?
A: Yes, most software comes with free lifetime updates unless specified otherwise.

📊 Databases

Q13: What kinds of databases do you offer?
A: We provide industry-specific, verified datasets such as:

• B2B leads
• Email/contact lists
• Freelancer/client directories
• Regional and niche databases

Q14: Are your databases legally compliant?
A: Yes. We ensure that all our databases comply with privacy regulations like GDPR, CCPA, and are meant for ethical use only.

🧳 Digital Product Bundles

Q15: What’s included in your bundles?
A: Bundles are curated packages of multiple digital products—like templates + databases + software—offered at discounted prices for maximum value.

Q16: Do I get lifetime access with bundles?
A: Yes, once purchased, bundles are yours for lifetime use, including all future updates to the products inside.

🛒 Orders & Payments

Q17: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI, net banking, wallets, and international payments via our secure payment gateway.

Q18: Is my payment and data secure?
A: 100%. We use SSL-encrypted checkout systems and never store your card details.

Q19: Can I get a refund?
A: Due to the nature of digital products, all sales are final. However, if you face any issues, our support team will assist you promptly.

🛠 Customer Support

Q20: How do I contact EDPL support?
A: Email us anytime at support@edpl.company. You can also use the contact form on our Contact Us page. We usually respond within 24 hours.

Q21: Do you offer custom services?
A: Yes! We provide custom development for templates, databases, software, and training content. Email us your request at connect@edpl.company.

📌 Legal & Licensing

Q22: Can I resell your products?
A: No. All products are for personal or business use only, unless you purchase a reseller or agency license, which is available upon request.

Q23: Where can I find your Terms & Privacy Policy?
A:You’ll find both in the footer of our website. We encourage you to review them before purchasing.

Still have questions?
📩 Email us at admin@edpl.company